Help!

[triskellian]

Serves me right for using an unsupported mail client mutter mutter mutter.

Anyway. Mozilla has spontaneously decided to start ignoring email attachments. On messages received before it took this decision, it still shows the paperclip icon in the message list window, but the attachments themselves no longer appear in preview pane. On messages received since, there's no sign at all of them containing attachments.

When I actually open a messages (of any vintage), the window is completely empty and doesn't even show the message contents (which do appear in preview).

Anyone got any thoughts?

Comments

Upgrade..

[leathellin.livejournal.com]

Usually solves the current bug and gives you a whole new set to discover.
I'm currently having 'discussions' with my copy of Mozilla about fonts.

Re: Upgrade..

[triskellian]

Thought of that. Didn't help.

Re: Upgrade..

[leathellin.livejournal.com]

Oh dear. Get Netscape to look at the Mozilla mailbox and see if it is broken?

Re: Upgrade..

[triskellian]

Yeah, that's what I'm currently doing ;-) I worried that the mailbox files had corrupted or something, but Netscape can read them fine. Although in using it, I've discovered that the most recent version contains all the things I previously lacked which made me refuse to use it initially*, so I might just give in and use it. Feels like a cop out, though, and it doesn't have a cute dinosaur icon ;-(

* Reasonable support for multiple mail accounts, tabbed browsing, and killing popups. Although I'm not sure about the last one, cos I don't know which sites use them, cos I haven't seen one for so long.

Re: Upgrade..

[smiorgan.livejournal.com]

If it's obviously not a problem written to the mbox files you could try backing up your mail (hey, do you store that locally or on a server?) and then uninstalling Mozilla and doing a fresh install.

Alternatively the windows version of sylpheed/claws works well enough by importing mbox to mh format, and there should be other email clients that handle the mbox format.

I've had no problems at all with version 1.3 of Moz on Win98.

[bateleur.livejournal.com]

I don't use Mozilla, but I seem to recall it has a fairly agressive anti-virus feature that interacts with attachments. Could it be that this has become switched on by mistake ?

[leathellin.livejournal.com]

There's an option in Privacy and Security/Images which could potentially stop all image attachments showing.
Maybe.

[triskellian]

Yeah, I have images turned off in email, but these are Word files that aren't displaying, and it's not showing the message contents (when the message is opened, rather than previewed) either.

AFAIK there isn't any explicit virus protection in (at least the standard version of) Mozilla - it's certainly not something I've ever come across.

[bateleur.livejournal.com]

What do you consider to be the standard version ?

[triskellian]

The one I have ;-)

What I meant, though, was not any particular release (1.3 is the one I upgraded to this morning, I think), but the standard configuration, meaning the only messing about with it that I've done is changing stuff in preferences.

Unsupported mail client

[wimble.livejournal.com]

Have they actually managed to decide on a supported mail client, or is it still the bad ol' in house thing that Neil Wilson wrote?

Which was less competent than Pine, even when it was introduced, which gives you a general feeling of how inadequate it's been ever since...

Re: Unsupported mail client

[triskellian]

The supported mail client is Netscape 5012 BC. Or 3.7, I forget ;-)

Anyway, don't make me bitch about my workplace, or I'll have to friends-lock, or at least, if you're going to make me bitch about my workplace, pick a post that's already friends-locked to do it in ;-)

Attachments

[bateleur.livejournal.com]

OK, I've done a quick websearch on this and there are no known issues with Mozilla 1.3 which sound like what you describe.

There was a bug in 1.3a in which attachments might not be displayed if there were 2 or more, but that seems unlikely.

Also, Mozilla has a variable setting for how attachments are displayed. If you've selected "inline" this might cause odd effects.

But mostly it all sound very odd.

Re: Attachments

[triskellian]

Oh, thank you! I hadn't got round to doing a search yet (figured it was easier to ask people ;-)

My current theory is that my computer is just strange. It spent all of yesterday crashing at random, so I'm probably unfairly maligning Mozilla. I might have a go at uninstalling it and reinstalling it tomorrow, and see if that works. Otherwise, I'm just going to admit defeat and use Netscape ;-(